Enterprise Software Adoption in Germany

CRM and ERP in Germany, against the EU27

The 2018 figure was 4.31%, so the share is now 2.4 times what it was. The EU27 average went from 6.65% to 11.34% over the same years. It was under the average in 2018 as well. Ranked on the 2018 figures it would have been fourteenth, so it has gained 5 places.

CRM and ERP run close to level here: 9.84% for ERP in 2023 against 10.26% for CRM, with CRM ahead by 0.42 points. That is 1.89 points below the EU27's 11.73% and twelfth of 16, 3 places lower than on CRM. It was 7.54% in 2021; the 2.3-point rise since then outpaces the 2.08 points the EU27 average added. In the CRM ranking Germany sits between Austria (10.85%) and Spain (10.02%).

Source: Eurostat, ICT usage in enterprises survey (isoc_cicce_use), fetched September 14, 2026. View the underlying table.

Vendors in our rankings headquartered in Germany

Germany is the headquarters given for 92 of the 1723 listings in our software rankings: 89 vendors in 59 of the 132 categories. Listed in more than one category: Nextcloud (2), Nextcloud Talk (2) and n8n (2). Only the United States (935) and the United Kingdom (94) have more.

Among the 16 countries on these pages Germany is first by number of listings but ninth by CRM cloud adoption. IT & Collaboration is the largest category group with 34 listings, followed by Revenue & Growth (23), Operations (10), People (9), AI software (8), Finance (4) and Vertical (4).

30 of the 92 hold a top-three place:

• Langdock, #1 in AI agent platforms. Pricing: Business is listed at €25 per user per month and Business Max at €99; a Workflows add-on runs from €539 a month for 40,000 runs to €1,199 for 100,000 per workspace; Enterprise is custom.
• neuroflash, #1 in AI writing tools. Pricing: Essential is €42 a month and Pro is €84 a month per user, both billed annually plus VAT; Enterprise is custom. Generation is metered in daily credits.
• Leapsome, #1 in Performance management software. Pricing: Quote-based per-employee pricing; modules are bought singly or combined on contracts of at least a year, and the Customer Success team is reserved for contracts of 6,000 euros or more a year.
• WoltLab, #1 in community platform software. Pricing: Cloud Starter €35.95/month billed annually (€39.95 month-to-month); Cloud Professional €71.95/month; Cloud Business €224.95/month; Cloud Enterprise quoted; self-hosted licence from €129.99 one-time; 14-day free demo
• Zeotap, #1 in customer data platform software. Pricing: Not published; every deployment is quoted after a sales conversation. No free trial is advertised.
• Zammad, #1 in help desk software. Pricing: Free to self-host under an open-source license; hosted plans per agent per month from under €10, published.
• Conceptboard, #1 in online whiteboard software. Pricing: Free plan limited to three active boards; Starter 5 EUR, Advanced from 10 EUR and Corporate & Government from 14 EUR per user per month.
• Formbricks, #1 in survey software. Pricing: AGPL core free to self-host, with some features under a paid Enterprise license; cloud plans from a free tier of 250 responses a month to Pro at $74 and Scale at $325 a month, sized by monthly responses.
• Kdenlive, #1 in video editing software. Pricing: Free; the project asks for donations.
• Jamie, #2 in AI meeting assistants. Pricing: Free plan with 10 AI notes a month; Plus is €21, Pro €39 and Team €33 per user on annual billing, Enterprise on quote.
• Contentful, #2 in CMS (content management system) software. Pricing: A free Community tier covers a small team and limited API calls and records; paid tiers scale by API request volume, environments and users, with Enterprise quoted separately.
• IntegrityNext, #2 in Third-party risk management software. Pricing: Not published; sold through a sales conversation.
• eccenca Corporate Memory, #2 in data catalog software. Pricing: Quote-only for production use, demo-gated with no published tiers; a free community edition sandbox is offered
• Shopware, #2 in ecommerce platforms. Pricing: Free open-source Community Edition under the MIT license; paid Rise from €600 and Evolve from €2,400 a month, priced by GMV, with Beyond on request; self-hosted, PaaS or SaaS.
• HRlab, #2 in employee onboarding software. Pricing: Core €6/user/month; Core Premium €7/user/month; both require a 30-user minimum. Add-ons (Recruitment, Talent Management, Time & Absence) €2–€3/user/month each.
• Simplifier, #2 in low-code platforms. Pricing: Free 30-day trial for development and evaluation; production licences quoted.
• Lanes & Planes, #2 in travel management software. Pricing: Quoted against annual travel volume and selected modules, typically suited to companies from roughly 30,000 euros a year in travel spend.
• LanguageTool, #3 in AI writing tools. Pricing: Basic is free; Premium and Teams are paid, with monthly, quarterly, annual and two-year billing and Teams priced by number of users. The price figures did not load when we fetched the page.
• encoway CPQ, #3 in CPQ software. Pricing: Quoted per organisation, modular licences; no published list price.
• Small Improvements, #3 in Performance management software. Pricing: Published per-user prices starting at $3 a month billed annually, with $6 and $9 tiers and a minimum charge.
• Osapiens, #3 in Third-party risk management software. Pricing: Not published; sold through a sales conversation.
• Filen, #3 in cloud storage software. Pricing: Monthly euro plans from 1.99 for 200 GiB through 3.99 for 500 GiB and 8.99 for 2 TiB to 39.99 for 10 TiB, stackable on one account, plus a free tier.
• NoSpamProxy, #3 in email security software. Pricing: Quoted on request; 30-day free trial of Cloud or Server
• softgarden, #3 in employee onboarding software. Pricing: Core from €199/month (applicant management, templates, workflows, reporting); All-in-One custom-quoted to hiring volume. The onboarding solution is a bookable add-on on both plans, priced on request. Free trial via a booked demo.
• Plan A, #3 in esg and sustainability reporting software. Pricing: Quote only; three named plans (Essential, Pro and Enterprise) with no prices published.
• ProvenExpert, #3 in reputation management software. Pricing: Free plan (10 reviews shown, no platform integrations); Basic $39.99, Plus $79.99, Premium $149.99 a month on annual terms, $49.99/$99.99/$199.99 month to month.
• Hetzner, #3 in web hosting. Pricing: Four plans, Webhosting S to XL, with a one-time setup fee; the monthly prices load dynamically and were not visible in the page we read.
• Jimdo, #3 in website builder software. Pricing: A free plan (Play) includes a Jimdo subdomain and branding; paid plans add a custom domain, more storage and ecommerce features on a published monthly table.
• LegalTegrity, #3 in whistleblowing software. Pricing: Essential €588/year (under 50 employees); Professional 250 €1,188/year (under 250); Professional 1000 €1,990/year (under 1,000); Enterprise on request above 1,000. Online and phone reporting included on every plan; operating the reporting office (OmbuTegrity) is an add-on.
• n8n, #3 in workflow automation software. Pricing: Cloud plans are published: Starter at 20 euros a month and Pro at 50 euros a month, both billed annually, with Business at 667 euros a month (self-hosted only) and a quoted Enterprise tier.

Barred from places 1 to 3 as dominant incumbents in a category: Awin, Centric PXM (Contentserv), DataGuard, DeepL, IONOS, SAP API Management, SAP Ariba, SAP Business One, SAP Concur, SAP SuccessFactors Performance & Goals, Staffbase and TeamViewer. 35 of the 92 sell on quote only (38%), above the 25% across all 1723 listings.

Counted from our own vendor dataset. Places can be paid for: placement disclosure.