Enterprise Software Adoption in Ireland

CRM and ERP in Ireland, against the EU27

Growth has been slower than the bloc's: up 1.66 points from 15.51% in 2018, while the EU27 average gained 4.69. Ranked on the 2018 figures it holds the same place, sixth.

ERP cloud adoption is lower, at 13.91% in 2023, 3.26 points under the CRM figure. That is 2.18 points above the EU27's 11.73% and seventh of 16, 1 place lower than on CRM. It was 7.8% in 2021; the 6.11-point rise since then outpaces the 2.08 points the EU27 average added. In the CRM ranking Ireland sits between Belgium (21.15%) and Poland (16.99%).

Source: Eurostat, ICT usage in enterprises survey (isoc_cicce_use), fetched September 14, 2026. View the underlying table.

Vendors in our rankings headquartered in Ireland

Ireland is the headquarters given for 42 of the 5327 listings in our software rankings: 36 vendors in 39 of the 412 categories. Listed in more than one category: Workvivo (3), Fonoa (2), Phorest (2), Teamwork.com (2) and Tito (2). That makes it the fifteenth-largest headquarters country in the dataset, behind Spain (43) and ahead of Singapore (41).

Ireland places higher on adoption than on supply: sixth of the 16 countries here by CRM cloud adoption, seventh by number of listings. IT & Collaboration is the largest category group with 13 listings, followed by Revenue & Growth (9), Finance (7), Operations (6), People (3), AI software (2) and Vertical (2).

9 of the 42 hold a top-three place:

• Spark Mail, #1 in email clients. Pricing: Free plan with unlimited accounts; Plus at 8.25 euros per user per month billed yearly (10 euros monthly); Pro at 19.08 euros yearly (22 euros monthly); Enterprise by quote.
• Zorin OS, #1 in operating systems. Pricing: Core edition is free to download; Zorin OS Pro is a one-time payment per major version, with the price shown at checkout rather than on the product page.
• Phorest, #1 in salon and spa booking software. Pricing: Quote only across four plans (Starter, Grow, Ultimate, Elite); every plan includes unlimited staff and devices, and SMS is charged at a separate rate.
• Thunder Client, #2 in API testing tools. Pricing: Free tier with limits (3 collections, 30 requests each); Starter $3, Business $7 and Enterprise $16 per user per month on annual billing; payment by invoice from Business.
• PrivacyEngine, #2 in data privacy management software. Pricing: Free for up to 5 staff (LMS, risk management, ROPA, DPIA, all mandatory logs, capped at 5 records per log type); Starter €4,999/yr (up to 50 staff, 2 consulting hours, no DPIA); Standard €7,999/yr (up to 150 staff, 5 consulting hours, DPIA, SSO, 2 Data Champions); Advanced €14,999/yr (up to 500 staff, 8 consulting hours, 5 Data Champions, PrivacyPulse license); Enterprise custom.
• Phorest, #2 in salon management software. Pricing: No prices are published; the Starter, Grow and Ultimate plans each end in a quote request, and every plan states unlimited devices and unlimited staff.
• Tito, #3 in event ticketing platforms. Pricing: 3% per paid ticket sold, capped at €25 per ticket, with no monthly or setup fee; 2.5% for approved non-profit events; gateway fees are extra.
• Teamwork.com, #3 in project management software. Pricing: Free plan for up to 5 users and 5 projects, then per-user Basics and Accelerate tiers with 3- and 5-seat minimums and quoted Optimize and Enterprise tiers; budgets and client invoicing start on Accelerate, profitability reporting on Optimize, and client users are free.
• Zyte, #3 in web scraping software. Pricing: Per 1,000 successful responses; the pay-as-you-go ladder runs from $0.13 to $1.27 for plain responses and $1.01 to $16.08 for browser-rendered ones, with a 30-day trial and $5 free credit.

Barred from places 1 to 3 as dominant incumbents in a category: BrowserStack, ION Treasury, Octave Reliance and Workvivo. 19 of the 42 sell on quote only (45%), above the 30% across all 5327 listings.

Counted from our own vendor dataset. Visibility can be paid for: placement disclosure.