Enterprise Software Adoption in Finland

CRM and ERP in Finland, against the EU27

Since 2018, when the figure stood at 24.16%, CRM adoption has risen 10.39 points, a steeper climb than the EU27 average's 4.69. Ranked on the 2018 figures it holds the same place, first.

CRM and ERP run close to level here: 34.41% for ERP in 2023 against 34.55% for CRM, with CRM ahead by 0.14 points. That is 22.68 points above the EU27's 11.73% and first of 16, the same place as on CRM. It was 27.81% in 2021; the 6.6-point rise since then outpaces the 2.08 points the EU27 average added. Closest behind in the CRM ranking is the Netherlands (30.64%).

Source: Eurostat, ICT usage in enterprises survey (isoc_cicce_use), fetched September 14, 2026. View the underlying table.

Vendors in our rankings headquartered in Finland

Finland is the headquarters given for 13 of the 3358 listings in our software rankings: 13 vendors in 13 of the 263 categories. No vendor appears in more than one. Romania has the same number; 25 headquarters countries have more.

Finland places higher on adoption than on supply: first of the 16 countries here by CRM cloud adoption, twelfth by number of listings. IT & Collaboration is the largest category group with 6 listings, followed by Revenue & Growth (4), Finance (2) and Vertical (1). There is none in AI software, Operations or People.

5 of the 13 hold a top-three place:

• WithSecure Elements Endpoint Security, #1 in endpoint protection software. Pricing: Elements is sold through certified partners or AWS Marketplace on annual licenses, monthly subscriptions or usage-based pricing; the MSP bundles Elements Protect and Elements Proactive include EDR and 24/7 MDR from a recommended EUR 16.90 and EUR 20.90 per device per month.
• Holvi, #2 in business bank accounts. Pricing: In Finland, Flex has no monthly fee and charges €0.25 per transfer; Lite is shown at €9 and Pro at €15 per month on a one-year subscription, with bookkeeping from €79.
• AddSearch, #2 in site search software. Pricing: Keyword search from $119 a month billed annually; AI Answers from $700 a month billed annually; AI Conversations custom.
• F-Secure Total, #3 in antivirus software. Pricing: Renewal after the 30-day trial was shown as €69.99, €89.99 or €99.99 a year depending on the device band chosen; a 30-day money-back guarantee applies.
• Vainu, #3 in sales intelligence software. Pricing: Vainu for Prospecting from €3,500/year plus a €200 one-time onboarding fee; Vainu for CRM from €4,200/year plus a €750 onboarding fee; Vainu for Data is custom-priced for large volumes. Contracts run 12 months, auto-renewing, with a 60-day cancellation notice.

None is classed as a dominant incumbent. 2 of the 13 sell on quote only (15%), below the 25% across all 3358 listings.

Counted from our own vendor dataset. Places can be paid for: placement disclosure.