Enterprise Software Adoption in the Netherlands

CRM and ERP in the Netherlands, against the EU27

Since 2018, when the figure stood at 21.6%, CRM adoption has risen 9.04 points, a steeper climb than the EU27 average's 4.69. Ranked on the 2018 figures it would have been third, so it has gained 1 place.

ERP cloud adoption is lower, at 24.98% in 2023, 5.66 points under the CRM figure. That is 13.25 points above the EU27's 11.73% and third of 16, 1 place lower than on CRM. It was 22.67% in 2021; the 2.31-point rise since then outpaces the 2.08 points the EU27 average added. In the CRM ranking the Netherlands sits between Finland (34.55%) and Denmark (30.42%).

Source: Eurostat, ICT usage in enterprises survey (isoc_cicce_use), fetched September 14, 2026. View the underlying table.

Vendors in our rankings headquartered in the Netherlands

The Netherlands is the headquarters given for 55 of the 1723 listings in our software rankings: 54 vendors in 43 of the 132 categories. Listed in more than one category: Trengo (2). That makes it the sixth-largest headquarters country in the dataset, behind France (87) and ahead of India (39).

The Netherlands places higher on adoption than on supply: second of the 16 countries here by CRM cloud adoption, third by number of listings. Revenue & Growth is the largest category group with 21 listings, followed by IT & Collaboration (15), Operations (6), People (5), Finance (4), Vertical (3) and AI software (1).

18 of the 55 hold a top-three place:

• Elfsquad, #1 in CPQ software. Pricing: One fixed licence fee covering implementation and use, quoted per organisation; unlimited users included, add-ons priced separately.
• 2 Steps Ahead, #1 in GEO agencies. Pricing: €3,900–€7,900/month, published
• PESCHECK, #1 in background check software. Pricing: Standard from EUR 36 (ID and criminal record), Enhanced from EUR 64, Complete from EUR 146 per screening on the package cards, though the page's calculator uses EUR 24, 55 and 137; free account, pay only per screening run
• PrivacyPerfect, #1 in data privacy management software. Pricing: Forever Free €0 (processing inventory and pre-assessments); SME €290/month; Pro €625/month (5 users, 3 read-only, 250 records, plus one further module: Assessment Automation, Breach Register, Vendor Risk Management or Data Subject Requests); Enterprise custom (unlimited users/records, two further modules, holding architecture, multi-legislation support).
• Appical, #1 in employee onboarding software. Pricing: Starter €399/month (1 course, 1 language, 1 admin seat); Professional €799/month (3 courses, 2 languages, 3 seats); Enterprise custom-quoted with SSO, workflows and digital signing.
• AppSignal, #1 in error tracking software. Pricing: Free plan with 30K requests, 1 GB logging and 5-day retention; the paid plan is a published per-request price (from EUR 219 a month billed yearly for 250K requests), a 30-day trial needs no card, and usage over plan is not billed as a surprise.
• Thinkwise, #1 in low-code platforms. Pricing: Not published; quote only.
• Mollie, #1 in payment processing software. Pricing: Pay-as-you-go per-method transaction fees, for example 1.80% + EUR0.25 for EEA Visa consumer cards; no minimum costs, no lock-in contract; in-person card payments EUR0/month pay-as-you-go or EUR20/month Pro tier with lower rates.
• Amberscript, #1 in transcription software. Pricing: Machine plans at €19, €29 and €49 per month for 5, 10 and 25 hours; pay-as-you-go from €10 down to €6 per hour; human transcription from €1.85 per minute.
• WebinarGeek, #1 in webinar software. Pricing: Basic at €49/month billed annually (€69 monthly) for 50 viewers, one presenter and 2-hour sessions; Premium from €69 to €199/month billed annually for 125 to 1,000 viewers, 100 presenters, 8-hour sessions and automated webinars; Enterprise from €349 to €849/month, billed annually only, for 500 to 5,000 viewers.
• Realworks, #2 in real estate CRM software. Pricing: CRM Base €125/month excl. VAT; CRM Pro €190/month excl. VAT; mobile CRM app €6/user/month; separate add-on modules (valuation, workflow, invoicing, VoIP, new construction) from roughly €15-50/month each; Move.nl client portal from €10/property. One-off connection fees apply on top.
• Kiyoh, #2 in reputation management software. Pricing: Go €35/month (150 invites), Pro €45/month (300+), Premium €100/month (3,000+), billed annually; product reviews priced as a module.
• Leadinfo, #2 in sales intelligence software. Pricing: Starter from €69/month billed annually for up to 50 identified companies (€99 for 51-100); Scale from €159/month (up to €539 at 4,001-5,000 companies); Pro from €359/month (up to €889); above 5,000 is quoted. Autopilot email and LinkedIn automation is a paid add-on from €59/seat. A 14-day free trial is available, no credit card required.
• TOPdesk, #3 in ITSM software. Pricing: Essential at £51, Engaged at £72 and Excellent at £101 per agent per month; Essential covers incident and asset management, the self-service portal and knowledge base, while change, problem, and contract and SLA management start on Engaged. Average per-agent cost decreases as more agents are added, and there is no free plan or self-serve trial.
• Surfshark for Teams, #3 in business VPN software. Pricing: Per-user monthly pricing, minimum 5 licenses on a 1-year plan: Starter from $5.90/user/month, One from $6.90/user/month, One+ from $9.40/user/month; no free trial published for the team product.
• Spotler Activate, #3 in customer data platform software. Pricing: Not published; the vendor routes every buyer to a demo or quote request. No free tier is advertised.
• RoomRaccoon, #3 in hotel management software. Pricing: Published monthly pricing by room count in four tiers (Entry, Essentials, Premium, Pro), each with PMS, channel manager, booking engine and payments; Entry connects only three channels.
• Offorte, #3 in proposal and quote-management software. Pricing: Standard €12.50/month (1 user); Premium from €49/month for 5 users up to €98/month for 10 users

Barred from places 1 to 3 as dominant incumbents in a category: Adyen, BCD Travel, Coolset, Elastic Observability and Webfleet. 13 of the 55 sell on quote only (24%), below the 25% across all 1723 listings.

Counted from our own vendor dataset. Places can be paid for: placement disclosure.