Vendors can pay for more visibility on this website, for example a higher place in a ranking or more room on a page. Commercial relationships can also affect which products we feature and how prominently. Every vendor link is marked the same, whatever the arrangement behind it. The largest vendors in telehealth software
cannot hold places 1 to 3. Places 1 to 3 go to challengers, vendors outside the best-known brands in a category,
wherever the category has them; the established names follow from place 4 in their ranked order. How it works: placement disclosure ·
editorial process.
The 12 tools, reviewed
#1 Doxy.me
Browser-based video visits with a free tier for providers · United States · doxy.me
Video visits Free tier Small clinics
Doxy.me is the shortest path from no telehealth to a working video visit. A provider gets a personal room address, patients join from a browser with no download and no patient login, and the free version covers occasional use.
- Pricing: Free tier + per user / month. A free version covers light use. Free plan: free plan.
- Best for: Solo clinicians and small clinics
- Strengths: One-URL patient access; Virtual waiting room and queue; Group calls up to 25 participants.
Where it falls short
It is a video room with clinic tools around it, not a practice system.
Wrong for
A group practice that wants booking, charting and billing on the same screen as the call.
Visit Doxy.me →
#2 Jane
Practice management and charting with video visits built in · Canada · jane.app
Practice management Video visits Published prices
Jane suits a clinic that sees patients both in person and on screen and wants a single record of both. One-to-one telehealth is included in each plan, and every appointment gets its own link that a patient opens from a reminder, the mobile app or the portal, with no download.
- Pricing: Flat monthly + per practitioner. Published plans at CAD $59 (Balance, one practitioner, 20 appointments a month), $79 (Practice) and $99 (Thrive) per month. Free plan: none.
- Best for: Allied health and wellness clinics
- Strengths: 1:1 telehealth in every plan; Group telehealth up to 15 people; Online booking.
Where it falls short
The video is one feature of a clinic management system, so a buyer who only wants a call pays for scheduling, charting and billing that stay unused.
Wrong for
A hospital department that needs video across many specialties and an enterprise EHR; Pexip or Teladoc Health fit that.
Visit Jane →
#3 Semble
Clinic record with built-in video consultations and UK or EU hosting · United Kingdom · semble.io
Clinic EHR Video visits UK hosting
Semble answers the complaint of clinicians who juggle a video tool, notes, prescriptions and patient records on separate screens. A consultation starts from the Semble calendar, patients fill in questionnaires and intake forms beforehand, and the clinician sees earlier notes, medication history and lab results during the call.
- Pricing: Platform subscription. Telehealth comes as part of the Semble platform, and its telehealth page names no separate fee. Free plan: none.
- Best for: Private clinics in the UK
- Strengths: Video from the calendar; Pre-consult questionnaires; Notes and lab results during the call.
Where it falls short
Telehealth is a module of a clinical record, so choosing it means adopting, or migrating to, the Semble record. The product pages are written around UK private healthcare and CQC rules, which weakens the fit elsewhere.
Wrong for
A clinic outside the UK and EU, or a team that already has a record system it plans to keep.
Visit Semble →
#4 samedi
Online booking with certified video consultations for practices · Germany · samedi.com
Video visits Online booking German hosting
samedi joins the video consultation to its online calendar. Patients book a video slot themselves, the booking lands in the calendar, reminders go out, and the doctor starts the session from that entry.
- Pricing: Per doctor / month. Three packages at EUR 59, 99 and 199 per doctor per month, each adjustable and available through a quote request. Free plan: none.
- Best for: Practices billing German insurers
- Strengths: Certified video consultation; Online appointment booking; Digital waiting room.
Where it falls short
The certification and the sales pitch rest on German statutory insurance rules, so the main strength does not travel. samedi is a booking and video layer with forms and referrals, not a clinical record, so charting stays in other software.
Wrong for
A clinic outside Germany, or one that wants charting and billing inside the video product.
Visit samedi →
#5 Spruce Health
Phone, text, fax and video in one shared clinic inbox · United States · sprucehealth.com
Messaging Video visits Published prices
Spruce treats the video visit as one channel among several. A small practice that texts patients from personal phones and faxes referrals can move phone, text, fax, secure messaging and video into one inbox the whole team shares, with assignment and internal notes. Every eligible organization receives a HIPAA business associate agreement through its terms of service, with no separate opt-in.
- Pricing: Per user / month. Basic at $24 and Communicator at $49 per user per month, billed month to month, with a 14-day free trial that takes no credit card. Free plan: free trial.
- Best for: Clinics replacing personal-phone texting
- Strengths: Video visits; Secure patient messaging; Two-way SMS.
Where it falls short
Spruce is a communication layer, not a record or a scheduler, so charting and billing need another system. Every staff member counts as a user, which raises the bill for a team heavy on front-desk staff.
Wrong for
A clinic that wants scheduling, charting and claims in one system; Tebra or Semble bundle those.
Visit Spruce Health →
#6 Tebra
Practice bundle with HIPAA and HITRUST telehealth · United States · tebra.com
Practice bundle Video visits EHR and billing
Tebra places telehealth in the same bundle as the EHR and the billing, so the video visit, the chart note and the claim sit in one account. The vendor calls its telehealth HIPAA and HITRUST certified and lists group appointments, dedicated provider URLs, virtual waiting rooms and custom patient communications.
- Pricing: Quote only. Quoted as bundles: Practice Essentials covers billing, clinical EHR and telehealth, and the amount varies with provider type, specialty workflows and claim volume. Free plan: none.
- Best for: US independent practices
- Strengths: Video visits; Group appointments; Dedicated provider URLs.
Where it falls short
The buying decision turns on the EHR and the billing, not the call, so telehealth quality is judged almost by default.
Wrong for
A clinic outside the US, or one that already has a record it likes and only needs a video room.
Visit Tebra →
#7 Zoom
Meeting platform packaged for healthcare with a BAA · United States · zoom.com
Meetings Big tech BAA available
Zoom for Healthcare is the least surprising option: many patients and clinicians already know how to join a Zoom call. The healthcare page says Zoom executes a business associate agreement to support customers' HIPAA compliance, lists SOC 2, HIPAA, GDPR, PIPEDA/PHIPA and PCI, and describes integrations with EHR, scheduling and clinical systems plus a developer platform for custom builds.
- Pricing: Quote only. Sold through its sales team; the healthcare page lists a sales phone line and a contact route, not prices. Free plan: none.
- Best for: Organizations already on Zoom
- Strengths: Video visits; Business associate agreement; EHR integrations.
Where it falls short
Meetings come first in the product, and the healthcare page leads with compliance and integrations rather than clinic features such as shared rooms, transfers or intake. No price is shown for the healthcare package.
Wrong for
A solo therapist who wants a free room, or a German practice that needs a certified national video service.
Visit Zoom →
#8 Whereby
Browser video rooms and an embeddable video API from Norway · Norway · whereby.com
Video rooms Embeddable API EU vendor
Whereby gives a practitioner a locked room with a waiting room, chat, file sharing and screen sharing that a patient opens on any device, and it gives healthcare platforms an embedded version to put video inside their own product through an API.
- Pricing: Free, Pro, Business, Embedded. A free plan for personal use, a Pro plan for individual professionals and a Business plan for teams, with the Embedded API priced on a separate track. Free plan: free plan.
- Best for: Clinics and platforms embedding video
- Strengths: Locked rooms; Waiting rooms; Chat and file sharing.
Where it falls short
Whereby provides the room and the API, not a clinic workflow, so queues across a team, intake, notes, billing and prescriptions come from other software.
Wrong for
A practice that wants queue handling, intake forms and notes in the same product as the call.
Visit Whereby →
#9 Visiba Care
Video, messaging and booking platform for care providers · Sweden · visibagroup.com
Care platform Video visits Triage
Visiba Care covers the stretch of a digital clinic around the video call. Its platform page lists secure video calls and messaging, appointment scheduling and structured information gathering, with collaboration between colleagues in one or several organizations. The vendor says new staff can be running after a few hours and that the platform is used across primary, mental health and dental care.
- Pricing: Quote only. Sold to healthcare organizations by quote; no price appears on the platform page. Free plan: none.
- Best for: Nordic and UK care providers
- Strengths: Secure video calls; Secure messaging; Appointment scheduling.
Where it falls short
The pages describe sales-led rollouts to providers and public health regions, not a start-tonight signup for one practitioner. No prices, trial or plan tiers appear on the pages we read.
Wrong for
A solo practitioner or a small private practice.
Visit Visiba Care →
#10 Pexip
Self-hostable healthcare video for hospitals and health systems · Norway · pexip.com
Hospital video Self-hosted Epic integration
Pexip suits a health system that wants to decide where its video runs. The healthcare page offers on-premises, private-cloud, self-hosted, partner-hosted and hybrid deployment, including an air-gapped option with no dependency on public networks, and says customers keep ownership of video data.
- Pricing: Quote only. Sold through its sales team and partners; the healthcare page sends buyers to contact the company. Free plan: none.
- Best for: Hospitals and health systems
- Strengths: HIPAA compliant video; Tele-sitting; Epic integration.
Where it falls short
The product is shaped for hospital IT teams.
Wrong for
A private practice or clinic group without IT staff.
Visit Pexip →
#11 Amwell
Virtual care platform for health plans and health systems · United States · business.amwell.com
Enterprise Virtual care Behavioral health
Amwell offers a single technology-based care platform to payers and health systems, with programs for virtual primary care, digital behavioral health, second opinions, dermatology and more. Its site says it has operated since 2006, counts about 50 health plan clients and about 90 million members with Amwell as a covered benefit, and has about 2,200 active providers through Amwell Medical Group.
- Pricing: Quote only. Sold by contract to payers and providers; the pages we read list no prices. Free plan: none.
- Best for: Health plans and health systems
- Strengths: Virtual primary care; Digital behavioral health; Provider platform.
Where it falls short
The business is organized around plan and system contracts, its own clinician group and partner programs, so a clinic looking for a video room meets a product sized for another buyer. No price list or self-service plan appears.
Wrong for
A private practice, therapist or small clinic group.
Visit Amwell →
#12 Teladoc Health
Enterprise virtual care platform and consumer care network · United States · teladochealth.com
Enterprise Virtual nursing Hospital platform
Teladoc Health appears for its hospital-facing Solo platform, which the vendor describes as the enterprise virtual care platform behind virtual nursing, safety observation, specialty access and AI. It states that Solo is integrated with the EHR over HL7 and FHIR, is centrally governed, and comes with implementation, 24/7 technical support and monitoring.
- Pricing: Quote only. Sold by quote to health systems; the Solo page shows a demo request, not prices. Free plan: none.
- Best for: Hospitals running virtual nursing
- Strengths: Solo virtual care platform; Virtual nursing; Patient safety observation.
Where it falls short
Most of the public site speaks to patients, employers and health plans, so a clinic buyer has to dig for the platform. The Solo page offers a demo request and no price.
Wrong for
A private practice, a therapist or a clinic group.
Visit Teladoc Health →
Questions and answers
What is the best telehealth software in 2026?
Doxy.me ranks first of 12, best for solo clinicians and small clinics. Jane is second (allied health and wellness clinics) and Semble third (private clinics in the UK). Places 1 to 3 go to challengers, vendors outside the best-known brands, wherever the category has them.
Can I use a general meeting tool such as Zoom for patient visits?
Yes, if the contract is right. Zoom says its healthcare package executes a business associate agreement and lists SOC 2, HIPAA, GDPR, PIPEDA/PHIPA and PCI. Whereby has a telehealth offering and names ISO 27001.
Is there a free telehealth tool for a solo practitioner?
Doxy.me states a free version for providers who are starting out or use telehealth rarely, with a Premium plan on a free trial for those who need more.
What does telehealth software cost per clinician?
Published prices span a narrow range. Spruce Health charges $24 or $49 per user per month and counts all staff.
Should telehealth live inside the EHR or be a separate tool?
Inside the record is easier for a clinic that has not yet picked one. Jane, Semble and Tebra put the call, the booking and the invoice in one file, so nothing is typed twice.
Where is patient video data hosted?
It depends on the vendor. samedi states storage on German servers in a Magdeburg data center, with a BSI C5 Type 2 attestation. Semble states hosting in UK and EU data centres.
Do patients need to download an app or create an account?
With the leading simple tools, no. Doxy.me describes one URL, no download and no patient login. Jane generates a secure link for each appointment that opens from the reminder, the mobile app or the portal, again with no download.
Can telehealth software run group sessions?
Several can. Doxy.me lists group calls of up to 25 participants on its Premium plan.
When does a clinic need Pexip, Amwell or Teladoc Health?
When the buyer is a hospital system or health plan rather than a practice. Pexip offers self-hosted and air-gapped video with Epic integration and tele-sitting. Teladoc Health sells its Solo platform for virtual nursing, safety observation and specialty access.
How hard is it to switch telehealth vendors?
A video-only tool is easy to leave, because little clinical data lives there beyond session history and settings. A tool that holds the chart is harder: you need an export of notes, forms and invoices.
Do telehealth tools include AI note-taking?
Several now do, usually as an add-on. Doxy.me lists a Scribe app for automated notes and session summaries. Jane sells AI Scribe at $15 a month per opted-in practitioner, with five free notes to try.
