Updated October 8, 2026
Enterprise software adoption figures for 16 major European markets, from the same Eurostat survey behind our EU adoption report.
CRM cloud adoption: 34.55%
CRM cloud adoption: 30.64%
CRM cloud adoption: 30.42%
CRM cloud adoption: 22.99%
CRM cloud adoption: 21.15%
CRM cloud adoption: 17.17%
CRM cloud adoption: 16.99%
CRM cloud adoption: 10.85%
CRM cloud adoption: 10.26%
CRM cloud adoption: 10.02%
CRM cloud adoption: 9.41%
CRM cloud adoption: 8.75%
CRM cloud adoption: 7.84%
CRM cloud adoption: 7.7%
CRM cloud adoption: 7.42%
CRM cloud adoption: 4.97%
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