Enterprise Software Adoption in France

CRM and ERP in France, against the EU27

Growth has been slower than the bloc's: up 0.57 points from 6.85% in 2018, while the EU27 average gained 4.69. In 2018 France was above the EU27 average of 6.65%; it has since dropped behind it. Ranked on the 2018 figures it would have been eighth, so it has lost 7 places.

CRM and ERP run close to level here: 8.79% for ERP in 2023 against 7.42% for CRM, with ERP ahead by 1.37 points. That is 2.94 points below the EU27's 11.73% and thirteenth of 16, 2 places higher than on CRM. Here the figure moved against the EU27 average: it was 8.98% in 2021 and has fallen 0.19 points, while the average rose 2.08. In the CRM ranking France sits between Portugal (7.7%) and Greece (4.97%).

Source: Eurostat, ICT usage in enterprises survey (isoc_cicce_use), fetched September 14, 2026. View the underlying table.

Vendors in our rankings headquartered in France

France is the headquarters given for 198 of the 5327 listings in our software rankings: 173 vendors in 146 of the 412 categories. Listed in more than one category: Brevo (4), Talkspirit (3), Beekast (2), Compilatio (2), Crisp (2), DataGalaxy (2), Esker (2), Gandi (2), Hivebrite (2), Hyperping (2), Jalios (2), Kameleoon (2), Klaxoon (2), Lemlist (2), Livestorm (2), Mistral AI (2), OVHcloud (2), Photoroom (2), Pigment (2), Powell Software (2), Ringover (2) and Spendesk (2). That makes it the fifth-largest headquarters country in the dataset, behind Canada (213) and ahead of the Netherlands (153).

Among the 16 countries on these pages France is second by number of listings but fifteenth by CRM cloud adoption. IT & Collaboration is the largest category group with 78 listings, followed by Revenue & Growth (52), Operations (29), AI software (16), Finance (11), People (6) and Vertical (6).

73 of the 198 hold a top-three place:

• Scaleway Generative APIs, #1 in LLM API providers. Pricing: Billed per token on serverless endpoints with a free tier; dedicated deployments are available when a team wants isolation.
• Unitag, #1 in QR code generator software. Pricing: Plans from 19 pounds a month (Silver, Gold, Platinum, Diamond), GS1 and API tiers from 12 pounds a month, partner pricing on request; prices show in pounds, euros or dollars.
• Photoroom, #1 in background remover tools. Pricing: Pro is listed at $7.50 a month billed yearly with 8,000 AI credits and 1,000 exports, Max at $20.99 and Ultra at $82.50, each with a free trial or sales contact; the API has a Basic plan and a sandbox of 1,000 free images.
• Kavkom, #1 in call center software. Pricing: Basic Pack €10/user/month (€8 with a 12-month term); Plus Pack €50/user/month (€42 with a 12-month term, €30/€24 for French SMEs); Custom Pack quoted; predictive dialer add-on from €50/user/month; published for the first two tiers
• Figures, #1 in compensation management software. Pricing: Quote based on employee count and chosen modules (Structure, Companion, Pay Transparency); several features are optional paid add-ons.
• Rudder, #1 in configuration management software. Pricing: Annual per-node license on Enterprise and Corporate Security Suite plans, quoted on request; Rudder Core is free; a one-time onboarding fee applies in year one.
• PhotoRec and TestDisk, #1 in data recovery software. Pricing: Free under the GNU General Public License v2 or later.
• Carbone, #1 in document automation software. Pricing: Free plan with 100 documents a month; Essential EUR 29 per month; Advanced EUR 159 per month; on-premise and private cloud on request.
• Signitic, #1 in email signature management software. Pricing: Free for up to 19 licenses with a Signitic badge; the Standard plan is listed at €1 per user, minimum 20 licenses; custom pricing adds CRM targeting and HRIS or SFTP sync.
• TransferNow, #1 in file transfer software. Pricing: Free plan at 5 GB per transfer; Starter at 3 euros, Premium at 6 euros and Team (10 users) at 18 euros per month on the two-year billing rate, with monthly and annual billing priced higher; Enterprise by quote.
• Malt, #1 in freelance marketplaces. Pricing: Fee structure is set per country and role; read the current schedule inside the client and freelancer accounts before committing.
• URLR, #1 in link shortener software. Pricing: Free plan with 10 links a month; paid tiers add links, tracked visits, branded domains and users, with a 14-day free trial and annual billing at two months free.
• Gatling, #1 in load testing software. Pricing: Free open source Community edition; Enterprise plans published at 89 euros per month on annual billing (99 monthly) for Basic and 356 euros for Team, with a free trial.
• DxO PhotoLab, #1 in photo editing software. Pricing: Sold as a perpetual licence for Windows and macOS with a free trial; the price was not readable on the vendor page when checked.
• Custplace, #1 in reputation management software. Pricing: Free plan; Business €35/month, Premium €125/month and E-Commerce €49/month (up to 200 requests), excl. VAT, billed annually; multi-location Elite plan quoted.
• Kaspr, #1 in sales intelligence software. Pricing: Free plan (15 B2B email, 5 phone and 5 direct-email credits a month, no exports); Starter €45/user/month billed annually or €59 monthly; Business €79/user/month annually or €99 monthly; Enterprise is custom-priced. Also listed in GBP and USD.
• Meilisearch, #1 in site search software. Pricing: Cloud from $20 a month with a 14-day trial, usage-based or resource-based billing; Enterprise is quote only.
• OpenCTI (Filigran), #1 in threat intelligence platforms. Pricing: The Community Edition is Apache-licensed and free to use; the pricing page returned an empty response, so no paid plan or price could be read.
• Hyperping, #1 in uptime monitoring software. Pricing: Free plan with 20 monitors at 5-minute checks and one basic status page; Essentials from $24/month billed yearly with 30-second checks, on-call and a custom-domain status page.
• Tuleap, #1 in version control software. Pricing: Free and open source to self-host; the hosted myTuleap cloud and enterprise support are priced on request.
• api.video, #1 in video hosting software. Pricing: Pay-as-you-go: video encoding free for unlimited minutes; hosting from $0.00285 per minute stored; delivery from $0.0017 per minute delivered. Enterprise plan available with custom terms, wire transfer and annual billing.
• HYVOR Talk, #1 in website commenting software. Pricing: Personal plan at 5 euros a month billed annually for 2,500 credits; Premium from 12 euros; Business from 40 euros; Enterprise on request.
• Kameleoon, #1 in website personalization software. Pricing: 30-day free trial, no credit card required; PBX Starter from $495 a month for 50,000 tested visitors; Enterprise quoted, and personalization, AI targeting and feature management are Enterprise-only
• Windmill, #1 in workflow automation software. Pricing: Free and open-source self-hosted edition; Enterprise is seat-based at $20 per developer and $10 per operator a month, plus compute units at $50 a month per 2 CU.
• Mistral Vibe (formerly Le Chat), #2 in AI chat assistants. Pricing: Free plan; Pro $14.99 per month; Team $24.99 per user per month; Enterprise by quote with custom models, audit logs and SAML SSO; verified students pay $5.99 for Pro.
• Escape, #2 in API security software. Pricing: No public figures; the pricing page says scope is set with the team, and the product is also sold through AWS Marketplace and channel partners.
• OVHcloud AI Endpoints, #2 in LLM API providers. Pricing: Billed on a Public Cloud project with a payment method; anonymous use is limited to 2 requests per minute per IP and model.
• Affilae, #2 in affiliate marketing software. Pricing: Build €99/month + 2.5% per validated sale (1-month free trial, 3-month commitment). Grow €249/month + 2% per validated sale, adds growth consulting and recruitment. Scale: custom-priced with a dedicated account manager.
• Odigo, #2 in call center software. Pricing: Essential (5-500 users), Enterprise (500-5,000+ users) and CXaaS (1,000-50,000+ users) tiers, all quoted on request
• Skaleet, #2 in core banking software. Pricing: Quote only; no price list on the website.
• mediarithmics, #2 in customer data platform software. Pricing: Not published; every deployment is quoted after a sales conversation. No free trial is advertised.
• DataGalaxy, #2 in data governance software. Pricing: Quote on request; demo-led sales, no public price list found
• Youtrust (formerly Yousign), #2 in electronic signature software. Pricing: Free plan for one user with two signature requests a month, a single-user One plan at €9 a month, then Plus and Pro per user per month with unlimited simple signatures; advanced and qualified signatures are paid add-ons (QES from €10 each), and API plans start around €104 a month.
• MailReach, #2 in email deliverability tools. Pricing: Per mailbox per month, with $19.50 per mailbox shown in the pricing calculator; the free use is limited to the spam test.
• Brevo, #2 in email marketing software. Pricing: Free plan with a daily sending cap, then paid plans priced mainly by monthly email volume; SMS and WhatsApp credits bought separately.
• Smash, #2 in file transfer software. Pricing: Free plan with no sign-up and 2 GB at full priority; Pro for one user, Team for 10 to 50 users and Enterprise by quote, with monthly, annual and two-year billing (figures not in the page text we fetched).
• Mistral AI, #2 in generative AI platform. Pricing: Per-token pricing published for the API in Mistral Studio, with batch (50% discount) and cached input (up to 90% off) pricing; commercial self-hosting and private deployment quoted separately
• Scribens, #2 in grammar checker and proofreading software. Pricing: The free edition detects and corrects errors with explanations; Premium allows up to 5 million characters a month with a maximum of 100,000 per check. The Premium price was not visible on the pages we fetched.
• Kolsquare, #2 in influencer marketing software. Pricing: Three packages (Discovery, Listening, Enterprise), each quoted after a demo; no published prices on the vendor's site. Special rates for B Corps and non-profits, and 30% off for startups under three years old with under EUR 500K raised and fewer than 10 employees.
• Cycloid, #2 in internal developer portal software. Pricing: Free for up to 5 users in one workspace; Advanced is 39 EUR per user per month billed annually; Enterprise shows 99 EUR per user under a custom-pricing heading.
• Klaxoon, #2 in online whiteboard software. Pricing: Free tier with 500 MB; Starter $24.90 per host per month billed annually for up to 4 Pro users; Enterprise by quote with 5 Pro users minimum.
• Kiflo, #2 in partner relationship management (PRM) software. Pricing: Core $399 a month for 25 partners and capped at 50 (yearly billing saves 10 percent); Plus and Premier are annual plans quoted by sales, starting at 25 partners.
• Zenchef, #2 in restaurant reservation software. Pricing: Three plans (Reserve, Manage, Grow) quoted through its sales team, with card fees of 6%, 4% and 2% by plan and a three-month free offer running to 31 October 2026.
• La Growth Machine, #2 in sales engagement software. Pricing: Basic €60/month per identity: 250 leads enriched/month, up to 3 identities, LinkedIn+Email. Pro €120/month per identity: 400 leads enriched/month, 5 sending emails/identity, up to 6 campaigns, LinkedIn+Email+Calls. Ultimate €120/month per identity: 1,000 leads enriched/month, 10 sending emails/identity, unlimited campaigns, LinkedIn+Email+X+Calls, HubSpot and Pipedrive. Agency and Custom plans from €150/month, 6 identities minimum. Prices billed annually.
• Hyperping, #2 in status page software. Pricing: Free plan with one basic status page; Essentials $24 a month, Pro $74 and Business $249 billed yearly, with subscriber limits rising from 100 to unlimited.
• Lokad, #2 in supply chain planning software. Pricing: Flat monthly fee, platform plus support; a distinct decision type starts in the low thousands of euros or dollars per month per Lokad's contract FAQ.
• Sekoia.io, #2 in threat intelligence platforms. Pricing: No prices or free trial appear on the home page, which offers a self-guided tour and a demo request, so cost arrives as a quote.
• XCP-ng, #2 in virtualization software. Pricing: XCP-ng carries no license fee; Vates sells support and the turnkey VMS stack on per-host plans, with amounts not shown on the page we fetched.
• BunkerWeb, #2 in web application firewall. Pricing: Free open-source edition under AGPLv3; PRO plans listed at 49 euros and 149 euros a month; managed cloud from 639 euros a month.
• GraphComment, #2 in website commenting software. Pricing: Free basic plan; Starter at 25 dollars a month and Pro at 51 dollars a month billed annually; Enterprise on request.
• Kameleoon, #3 in A/B testing tools. Pricing: Pricing on request; the vendor's pricing page was behind a bot check and not read.
• Compilatio, #3 in AI content detectors and plagiarism checkers. Pricing: No prices published; Magister for educators and Gingo are sold on request, and students can create a free Compilatio Studium account.
• Strapi, #3 in CMS (content management system) software. Pricing: The core is free and open source under MIT license to self-host; paid self-hosted Growth and Enterprise plans add features, and Strapi Cloud sells managed hosting per project on a published table.
• Gandi, #3 in SSL certificate providers. Pricing: Per certificate per year, taxes excluded: Select Standard from EUR 24.99, Select Pro from EUR 44.99, Select Business from EUR 249.99; a free first-year certificate is promoted with a domain.
• Beekast, #3 in audience response software. Pricing: Free plan with 30 monthly participants; Plus is EUR 29 per license monthly or EUR 21 billed annually, Pro EUR 65 monthly or EUR 49 annually, and Enterprise is by quote.
• Bonita BPM (Ofelia), #3 in business process modeling software. Pricing: Bonita Free costs nothing with no time limit and no credit card, capped at 150 process instances per month; Bonita Enterprise is custom pricing; Ofelia Assistant and Workflow show no price.
• Agicap, #3 in cash flow forecasting software. Pricing: Quote-based; the vendor states an annual offer with a minimum 12-month subscription, payable by SEPA direct debit or debit card.
• Ennov CTMS, #3 in clinical trial management software. Pricing: No prices published; the site lists no plans.
• Scaleway, #3 in cloud computing platforms. Pricing: Usage-based instance pricing with savings plans and no egress fees; startup programs give up to 36,000 euros of credits, and rates are shown in an interactive console estimator.
• Notepad++, #3 in code editors. Pricing: Free to download and use; the project accepts donations.
• Hivebrite, #3 in community platform software. Pricing: Core $895/month billed annually; Flex $1,995/month billed annually; Prime and Custom Fit quoted after a discovery call; no free trial
• Waltio, #3 in crypto tax software. Pricing: Yearly subscriptions: Free at €0, Lite €39 (50 transactions), Starter €99 (1,000), Smart €249 (10,000) and Unlimited €999.
• Kili Technology, #3 in data labeling software. Pricing: Free trial at $0 with 2 to 5 seats; Grow subscription up to 20 seats and 50,000 assets; Enterprise custom.
• Sifflet, #3 in data observability software. Pricing: Three tiers by assets monitored (up to 500, up to 1,000, then more) with no price figure shown; Snowflake credits accepted
• DocuGenerate, #3 in document automation software. Pricing: Free tier with 20 documents a month and 2 templates; Plus tier shown from USD 9.50 to USD 19 per month with 500 documents; overage billed unless a cap is set.
• Letsignit, #3 in email signature management software. Pricing: Listed at $2 per user per month for the signatures-and-vCards plan (the page also shows CAD, EUR and GBP); the enterprise tier is quote-only and adds on-premises, SMTP and SSO architecture.
• GDevelop, #3 in game engines. Pricing: Free plan; Silver is €4.99 a month and Gold €9.99 a month; Pro is required for companies above $50,000 in annual revenue.
• Switchy, #3 in link shortener software. Pricing: Tiers are priced by tracked clicks per month, from $47 for up to 10,000 clicks to over $1,000 a month at multi-million click volumes.
• OctoPerf, #3 in load testing software. Pricing: Free for up to 50 virtual users and 20-minute tests; Unlimited Performance from 649 euros or 999 dollars per month at 1,000 virtual users; pay-per-test at 69 euros or 99 dollars per test hour.
• iodéOS, #3 in operating systems. Pricing: The OS is free; the company's income comes from smartphone sales, premium subscriptions and donations.
• WALLIX Bastion, #3 in privileged access management software. Pricing: The site shows no plan prices; a free-trial link sits on the homepage.
• Magileads, #3 in sales engagement software. Pricing: From €25/month excluding tax, set by a configurator on LinkedIn accounts, sender emails, enrichment volume and mobile numbers rather than fixed tiers; every feature is included at every price, 20% off billed annually. White-label available at standard subscription rates.
• OpenReplay, #3 in session replay software. Pricing: Self-hosted open-source edition is free; Dedicated managed instances start at $199 a month, billed hourly at $0.276, with no user, recording or retention limits.

Barred from places 1 to 3 as dominant incumbents in a category: Abaqus (SIMULIA), Contentsquare (Hotjar), DELMIA Apriso, Dassault ENOVIA, Doctolib, DraftSight, Lengow, Qonto, Questel Equinox, SOLIDWORKS and Sweep. 62 of the 198 sell on quote only (31%), above the 30% across all 5327 listings.

Counted from our own vendor dataset. Visibility can be paid for: placement disclosure.