Enterprise Software Adoption in Belgium
Editor Sebastiaan Smits ·
Published September 14, 2026 · Updated October 23, 2026
At 21.15%, the share of enterprises in Belgium paying for CRM software as a cloud service was 1.9 times the EU27 average of 11.34% in 2023. That is the fifth-highest figure among the 16 countries compared here.
CRM and ERP in Belgium, against the EU27
Since 2018, when the figure stood at 16.0%, CRM adoption has risen 5.15 points, a steeper climb than the EU27 average's 4.69. Ranked on the 2018 figures it holds the same place, fifth.
ERP is the stronger of the two measures: 23.87% of enterprises paid for ERP software as a cloud service in 2023, 2.72 points more than did so for CRM. That is 12.14 points above the EU27's 11.73% and fourth of 16, 1 place higher than on CRM. It was 19.02% in 2021; the 4.85-point rise since then outpaces the 2.08 points the EU27 average added. In the CRM ranking Belgium sits between Sweden (22.99%) and Ireland (17.17%).
| Cloud adoption | Belgium | EU27 | Difference |
|---|---|---|---|
| CRM, 2023 | 21.15% | 11.34% | +9.81 pts |
| CRM, 2018 | 16.0% | 6.65% | +9.35 pts |
| ERP, 2023 | 23.87% | 11.73% | +12.14 pts |
| ERP, 2021 | 19.02% | 9.65% | +9.37 pts |
Vendors in our rankings headquartered in Belgium
Belgium is the headquarters given for 23 of the 2658 listings in our software rankings: 20 vendors in 21 of the 210 categories. Listed in more than one category: FreeCAD (2), Overloop (2) and Tally (2). That makes it the fourteenth-largest headquarters country in the dataset, behind Poland (26) and ahead of Ireland (21).
Belgium places higher on adoption than on supply: fifth of the 16 countries here by CRM cloud adoption, seventh by number of listings. Revenue & Growth is the largest category group with 9 listings, followed by Operations (6), Vertical (3), Finance (2), IT & Collaboration (2) and People (1). There is none in AI software.
10 of the 23 hold a top-three place:
- Salesflare, #1 in CRM software. Pricing: Published per-user tiers; email sequences and more automation on the middle and top tiers.
- Tally, #1 in form builders. Pricing: Free tier with unlimited forms and submissions under fair usage; Pro is listed at 20 euros per month, with a higher Business tier above it.
- Overloop, #1 in sales engagement software. Pricing: Starter $69/user/month: 250 credits/user/month, 1 email account, 3 campaigns. Growth $99/user/month: 500 credits/user/month, 3 email accounts, 10 campaigns, HubSpot and Pipedrive integration. Enterprise: custom, 1,000 credits/user/month, unlimited accounts/campaigns, Salesforce integration.
- Vizito, #1 in visitor management software. Pricing: Standard EUR 29.95, Pro EUR 59.95 and Enterprise EUR 99.95 per location per month billed yearly; tiers differ by monthly visit volume, support level and SAML SSO
- BricsCAD BIM, #2 in BIM software. Pricing: Annual license starting from EUR 1,060 per year for the BIM toolset, with a free 30-day trial that needs no credit card.
- Lansweeper, #3 in IT asset management software. Pricing: Published annual tiers priced by the number of assets scanned, with an enterprise quote for large estates.
- Rydoo, #3 in expense management software. Pricing: Published per-user monthly Essentials and Pro plans, cheaper on annual billing, with a 14-day free trial; Business and Enterprise tiers are quoted and bill only active users.
- Snapkin, #3 in nutrition tracking apps. Pricing: No free version; 3 days free, then EUR 9.99 per month or a yearly plan listed at EUR 49.99, shown beside a struck-through EUR 99.99 as a launch price.
- Introw, #3 in partner relationship management (PRM) software. Pricing: Starter is free with 1 seat and a portal for 1 partner; Pro, Scale and Enterprise are sold through a demo.
- Willow, #3 in social media management software. Pricing: From €289/month (Kickstart, billed yearly); Pro from €545/month; custom quoted for larger firms. Quarterly or yearly billing, prices excluding VAT, free 30-minute demo.
Barred from places 1 to 3 as a dominant incumbent in a category: Showpad. 3 of the 23 sell on quote only (13%), below the 24% across all 2658 listings.
| Ranking | Vendor | Place | Best for | Pricing model | Free option |
|---|---|---|---|---|---|
| CRM software | Salesflare | #1 of 18 | Small B2B teams and founders | Per user / month | Free trial |
| form builders | Tally | #1 of 12 | Small teams and freelancers on a budget | Free + flat monthly | Free plan |
| newsletter platforms | Mailcoach | #10 of 12 | Developers and large lists that rarely send | Usage-based | Free trial |
| partner relationship management (PRM) software | Introw | #3 of 14 | Small teams wanting a free first portal | Free tier, then quote | Free plan |
| sales enablement software | Showpad | #10 of 12 | Enterprises, especially field-selling organizations, wanting AI-assisted content governance plus a buyer-facing digital sales room | Quote-only | None |
| sales engagement software | Overloop | #1 of 11 | Teams wanting prospecting data and outreach sequencing in one subscription | Per user / month | Free trial |
| sales intelligence software | Overloop | #6 of 11 | Teams wanting a combined database and multichannel sequencing tool in one subscription | Per user / month | Free trial |
| social media management software | Willow | #3 of 16 | Law, accounting, consulting and advisory firms without an in-house social team | Flat monthly / annual | None |
| survey software | Tally | #9 of 17 | Startups and small teams on a budget | Flat monthly | Free plan |
| accounting software | Odoo Accounting | #12 of 14 | European SMEs adopting several Odoo apps | Per user / month | Free plan |
| expense management software | Rydoo | #3 of 13 | European firms with travelling staff | Per user / month | Free trial |
| CAD software | BricsCAD | #4 of 14 | Mixed drafting and 3D offices | Per seat / year | Free trial |
| CAD software | FreeCAD | #6 of 14 | Budget-bound engineering teams | Free (open source) | Open source |
| ERP software | Odoo | #4 of 15 | Growing SMBs adding modules gradually | Per user / month | Free plan |
| esg and sustainability reporting software | Greenomy (Position Green) | #11 of 11 | Financial institutions and corporates needing EU Taxonomy alignment data specifically | Quote only | None |
| product lifecycle management software | Odoo PLM | #10 of 12 | Small manufacturers already using Odoo | Per user / month | Free plan |
| visitor management software | Vizito | #1 of 12 | Single offices and small multi-site companies wanting self-serve setup | Per location / month | Free trial |
| employee onboarding software | Officient | #6 of 14 | Belgian or Dutch employers already inside the Exact software ecosystem | Per company / month (by headcount) | Free trial |
| IT asset management software | Lansweeper | #3 of 11 | Lean IT teams with mixed networks | Per asset / year | Free trial |
| data privacy management software | Responsum | #5 of 11 | Teams that want AI governance and privacy-awareness training bundled with core GDPR documentation tools | Quote-only (free trial available) | Free trial available; no permanent free tier |
| BIM software | BricsCAD BIM | #2 of 12 | Drafting teams moving from DWG to BIM | Annual license | Free trial |
| BIM software | FreeCAD | #11 of 12 | Self-taught users and budget-limited projects | Open source | Open source |
| nutrition tracking apps | Snapkin | #3 of 12 | Photo loggers who want an EU-hosted diary | Per user / month | Free trial |