Enterprise Software Adoption in Belgium

CRM and ERP in Belgium, against the EU27

Since 2018, when the figure stood at 16.0%, CRM adoption has risen 5.15 points, a steeper climb than the EU27 average's 4.69. Ranked on the 2018 figures it holds the same place, fifth.

ERP is the stronger of the two measures: 23.87% of enterprises paid for ERP software as a cloud service in 2023, 2.72 points more than did so for CRM. That is 12.14 points above the EU27's 11.73% and fourth of 16, 1 place higher than on CRM. It was 19.02% in 2021; the 4.85-point rise since then outpaces the 2.08 points the EU27 average added. In the CRM ranking Belgium sits between Sweden (22.99%) and Ireland (17.17%).

Source: Eurostat, ICT usage in enterprises survey (isoc_cicce_use), fetched September 14, 2026. View the underlying table.

Vendors in our rankings headquartered in Belgium

Belgium is the headquarters given for 49 of the 5327 listings in our software rankings: 41 vendors in 46 of the 412 categories. Listed in more than one category: Aikido Security (3), FreeCAD (3), Collibra (2), Overloop (2), Rydoo (2) and Tally (2). That makes it the thirteenth-largest headquarters country in the dataset, behind Sweden (54) and ahead of Spain (43).

Among the 16 countries on these pages Belgium is fifth by number of listings, in line with its fifth place on CRM cloud adoption. IT & Collaboration is the largest category group with 14 listings, followed by Operations (13), Revenue & Growth (9), Finance (4), People (4), Vertical (3) and AI software (2).

23 of the 49 hold a top-three place:

• Salesflare, #1 in CRM software. Pricing: Published per-user tiers; email sequences and more automation on the middle and top tiers.
• Aikido Security, #1 in application security testing software. Pricing: Free Developer tier for 2 users, paid tiers from $300 per month including 10 users, priced up by developer count.
• Wooclap, #1 in audience response software. Pricing: Free Starter plan capped at five questions a month; Basic and Pro are billed annually per presenter with the amounts hidden until you reach the pricing page, and Corporate is a quote from six presenters.
• Billit, #1 in e-invoicing software. Pricing: Tiers by documents per month: up to 25 from EUR 7.50, up to 500 at EUR 25, up to 1,000 at EUR 250, above that on request; 15-day free trial.
• Luzmo, #1 in embedded analytics software. Pricing: One public plan starting from EUR 1,995 per month billed annually, with usage tied to customer adoption discussed with sales.
• Tally, #1 in form builders. Pricing: Free tier with unlimited forms and submissions under fair usage; Pro is listed at 20 euros per month, with a higher Business tier above it.
• Overloop, #1 in sales engagement software. Pricing: Starter $69/user/month: 250 credits/user/month, 1 email account, 3 campaigns. Growth $99/user/month: 500 credits/user/month, 3 email accounts, 10 campaigns, HubSpot and Pipedrive integration. Enterprise: custom, 1,000 credits/user/month, unlimited accounts/campaigns, Salesforce integration.
• Phished, #1 in security awareness training software. Pricing: Three plans (Core, Advanced, All-in-One) with prices shown only after contact
• Aikido Security, #1 in software composition analysis tools. Pricing: A free developer plan for 2 users and 10 repos, then flat monthly fees of 300 (Basic) and 600 (Pro and Advanced) that include 10 users; enterprise pricing is hidden.
• Vizito, #1 in visitor management software. Pricing: Standard EUR 29.95, Pro EUR 59.95 and Enterprise EUR 99.95 per location per month billed yearly; tiers differ by monthly visit volume, support level and SAML SSO
• Peripass, #1 in yard management software. Pricing: Base plan from 1,299 euros per month per site, billed annually, with expansion tracks from 1,799 euros.
• BricsCAD BIM, #2 in BIM software. Pricing: Annual license starting from EUR 1,060 per year for the BIM toolset, with a free 30-day trial that needs no credit card.
• Aikido Security, #2 in cloud security posture management software. Pricing: A free Developer plan covers one cloud account; paid Basic, Pro and Advanced tiers on the public pricing page scale by developer bundle and by the number of cloud accounts, repos and domains allowed.
• Connecting-Expertise, #2 in contingent workforce management software. Pricing: Not published; a savings calculator on the site leads to a demo. Suppliers and freelancers register free.
• Soda, #2 in data observability software. Pricing: Free plan at $0 with free Soda Processing Units and unlimited users; Team at $750 per month; Enterprise by quote
• Customs4trade, #2 in trade compliance software. Pricing: Priced on the number of declarations as a yearly subscription; the pricing page offers a quote.
• Lansweeper, #3 in IT asset management software. Pricing: Published annual tiers priced by the number of assets scanned, with an enterprise quote for large estates.
• Rydoo, #3 in expense management software. Pricing: Published per-user monthly Essentials and Pro plans, cheaper on annual billing, with a 14-day free trial; Business and Enterprise tiers are quoted and bill only active users.
• Optimy, #3 in grant management software. Pricing: No price on the pages we read; the site offers a demo and a free walkthrough video.
• Introw, #3 in partner relationship management (PRM) software. Pricing: Starter is free with 1 seat and a portal for 1 partner; Pro, Scale and Enterprise are sold through a demo.
• TechWolf, #3 in skills management software. Pricing: Quote only; the site offers a demo booking and no price list.
• Willow, #3 in social media management software. Pricing: From €289/month (Kickstart, billed yearly); Pro from €545/month; custom quoted for larger firms. Quarterly or yearly billing, prices excluding VAT, free 30-minute demo.
• OMP, #3 in supply chain planning software. Pricing: Pricing on request; no published figures.

Barred from places 1 to 3 as dominant incumbents in a category: Collibra, Collibra Data Quality and Observability, FL Studio and Showpad. 12 of the 49 sell on quote only (24%), below the 30% across all 5327 listings.

Counted from our own vendor dataset. Visibility can be paid for: placement disclosure.