Editor Sebastiaan Smits ·
Published October 28, 2026 · Updated October 28, 2026
Teams look past PagerDuty when the move from the Free plan to Professional is steep, when the platform plans add a yearly fee on top of seats, or when they want response and on-call in one chat-first tool. Most look first at incident.io and Rootly, or at ilert for German hosting.
Short answer: The closest replacements for PagerDuty in our incident management and on-call software ranking are incident.io, Rootly and ilert. Choose incident.io if you run incidents in Slack or Teams and want response and paging in one tool. The other 10 entries come from our Best Incident Management and On-Call Software in 2026 list as well, and every one is set against PagerDuty specifically, with a note on the cases where PagerDuty should stay.
Visibility in our rankings can be paid for. Payment moves a vendor's position within the shortlist; it never adds a vendor, and it never changes a word of the review or of this page. The first three alternatives go to challengers, vendors outside the best-known brands in a category, wherever the category has them; the established names follow in their ranked order. How it works: placement disclosure · editorial process.
The Free plan covers 5 users with 1 on-call schedule and 1 escalation policy, plus 100 free SMS or phone notifications a month. A second team on a second rota means Professional, at $21 per user a month billed annually or $25 billed monthly.
The pricing page shows Incident Management (Free and Professional) next to the PD Reliability Platform. Its Starter plan is a $2,800 yearly platform fee with 10 seats, Essential is $12,000 and Plus is $48,000. Ultimate is quoted. Comparing the two takes real effort.
AIOps, PagerDuty Advance, Runbook Automation, Status Pages and Live Call Routing are listed as add-ons bought separately. Alert grouping on Professional needs AIOps, and audit trail reporting and the advanced ServiceNow integrations are listed from the platform plans upward.
Ordered by how well each fits a team leaving PagerDuty; our own placement among 12 ranked products is in the last column.
| # | Alternative | Headquarters | Switch if | Our rank |
|---|---|---|---|---|
| 1 |  incident.io | United Kingdom | you run incidents in Slack or Teams and want response and paging in one tool | #2 |
| 2 |  Rootly | United States | you want chat-driven response with SAML included and accept a demo-led start | #3 |
| 3 |  ilert | Germany | you need German hosting and can live with a smaller integration catalog | #1 |
| 4 |  FireHydrant | United States | you want runbooks and a catalog, and a migrator that reads your PagerDuty setup | #7 |
| 5 |  Grafana Cloud IRM | United States | your monitoring already runs on Grafana Cloud and few people take pages | #8 |
| 6 |  Spike | India | you are a small team that wants a flat low per-user price | #4 |
| 7 |  Xurrent IMR (formerly Zenduty) | United States | you want a cheaper per-user plan and your SMS and voice volume is modest | #5 |
| 8 |  SIGNL4 | Germany | you mainly need reliable mobile alerting and duty rosters, not a full incident workflow | #6 |
| 9 |  SolarWinds Incident Response | United States | you already buy SolarWinds products and want one vendor for monitoring and paging | #9 |
| 10 |  xMatters (Everbridge) | United States | you need multilingual notification flows and accept quote-based pricing at scale | #10 |
| 11 |  Atlassian Opsgenie | Australia | you already run Opsgenie and need a short bridge to Jira Service Management | #12 |
Built around running the incident in Slack or Microsoft Teams. On-call is a separate paid line, $20 per user a month alone, so a responder who also handles incidents pays for both. A free Basic plan has single-team on-call and a status page. It suits teams already living in chat.
Switch from PagerDuty if you run incidents in Slack or Teams and want response and paging in one tool.
Incident response and on-call are sold as two products at $20 per user a month each, run from Slack, Teams and Google Chat. The pricing page lists SSO with SAML on every tier, a Terraform provider and an AI scribe. There is no self-serve free plan, so a trial starts with a demo.
Switch from PagerDuty if you want chat-driven response with SAML included and accept a demo-led start.
Made and hosted in Germany, with ISO 27001 stated on its site. The Free plan covers up to 5 users, the same ceiling as PagerDuty, and the Pro and Scale plans carry a three-user minimum. It lists 150+ integrations, a Terraform provider and a CLI, against PagerDuty's 750+.
Switch from PagerDuty if you need German hosting and can live with a smaller integration catalog.
Runbooks and service catalog come first, with Signals as the on-call layer. Free covers up to 10 responders, double PagerDuty's free seats. Signals alerts are billed by number sent and SMS or voice are extra, so the bill varies with alert volume. Its site offers a migrator for PagerDuty configuration.
Switch from PagerDuty if you want runbooks and a catalog, and a migrator that reads your PagerDuty setup.
On-call and incident response inside Grafana Cloud, free for up to 3 active IRM users. Pro adds a $19 monthly platform fee and bills active users only, not every seat. Rotations can be built as code with Terraform or imported from iCal. The open-source OnCall repository is archived.
Switch from PagerDuty if your monitoring already runs on Grafana Cloud and few people take pages.
A low-cost per-user model aimed at small teams, billed monthly or annually, with a 14-day trial and no card. Slack, Teams, WhatsApp and Telegram alerts are listed. The 100-alert cap on its entry plan, and incident context only on the next tier, are limits a growing rota hits.
Switch from PagerDuty if you are a small team that wants a flat low per-user price.
Formerly sold as Zenduty and now part of Xurrent. Plans are per user and billed yearly, starting well under PagerDuty Professional. Notification allowances are per user and vary by region, 100 a month in the USA, Canada and India and 25 elsewhere, so European teams should model usage before committing.
Switch from PagerDuty if you want a cheaper per-user plan and your SMS and voice volume is modest.
A mobile-first alerting product from Derdack, with a Starter plan free for up to 5 users and paid tiers priced per user. It centers on push, text and voice alerts, duty scheduling and escalation. It does not market chat-first incident workflows or retrospectives the way newer tools do.
Switch from PagerDuty if you mainly need reliable mobile alerting and duty rosters, not a full incident workflow.
The product behind squadcast.com, now sold by SolarWinds, with Pro and Premium tiers billed annually. Each Pro user gets 100 SMS and voice notifications in the US, India and Brazil and 25 elsewhere, then $0.10 per extra message or call. Status pages and runbooks sit on Premium.
Switch from PagerDuty if you already buy SolarWinds products and want one vendor for monitoring and paging.
Now part of Everbridge and aimed at structured notification for IT operations. A free tier covers up to 5 users, and the Starter plan is capped at 25 users and needs a demo request. The advanced plan has no published price, which makes budgeting harder than PagerDuty's page.
Switch from PagerDuty if you need multilingual notification flows and accept quote-based pricing at scale.
Only a stopgap. Atlassian ended sales on June 4, 2025 and shuts Opsgenie down on April 5, 2027, deleting data that was not moved. Its capabilities are moving to Jira Service Management. Existing customers can keep running until then, but nobody can start fresh.
Switch from PagerDuty if you already run Opsgenie and need a short bridge to Jira Service Management.
PagerDuty is still the right choice for a large organization with many teams, several monitoring tools and a need for breadth. Its page lists more than 750 integrations, ServiceNow integrations from the platform plans, and Terraform and REST API coverage for schedules and audit records. If rotas are stable and the platform fee is already budgeted, a move buys little.
Schedules, escalation policies and services are the core of the setup. PagerDuty's REST API exposes schedules and audit records, and its Terraform provider (MPL-2.0 on its GitHub organization) can describe them as code. Export to files first, then recreate on the target tool and run both in parallel.
Most monitoring tools send events to a PagerDuty integration key. Add the new tool as a second destination, confirm a test page reaches the right phone, and only then remove the PagerDuty endpoint. Check notification allowances in the new plan first, because SMS and voice are metered differently.
Yes, through the REST API. PagerDuty's developer docs list endpoints for schedules, audit records and other resources, and its Terraform provider can read the same objects. Neither produces a file another vendor imports directly, so expect to rebuild or script the transfer.
Yes, a Free plan exists for up to 5 users with one schedule and one escalation policy. It includes 100 free SMS or phone notifications a month and no single sign-on.
Professional is $21 per user a month billed annually or $25 billed monthly. The PD Reliability Platform starts at $2,800 a year for 10 seats with Starter, then $12,000 and $48,000. Add-ons such as AIOps and Status Pages are priced separately and not shown.
FireHydrant advertises a Signals Migrator that moves PagerDuty or Opsgenie configuration. Other vendors we checked publish pricing but no importer on the pages we could read, so ask each one before you plan a cutover date.
No. Atlassian stopped selling Opsgenie on June 4, 2025 and ends access on April 5, 2027, so it is a bridge at best. Data not moved by then is deleted, according to Atlassian's migration page.
Keep it until the new tool has paged the right people from every integration. Run both in parallel for at least one full on-call cycle, because escalation timing and notification channels rarely match exactly.
Every price, plan limit and product statement about PagerDuty here was read on the vendors' own pages on October 28, 2026. Either can change at any time, so read the figures as of that day.
Sebastiaan Smits, Founder, wrote, edited and fact-checked this page.
Founder of The Interregnum and of 2 Steps Ahead, an AI search visibility agency. Editorially responsible for every page here; research and drafting are AI-assisted. Last reviewed October 28, 2026.
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