Editor Sebastiaan Smits ·
Published November 4, 2026 · Updated November 4, 2026
Companies look past Dialpad when they want a different price shape, a system they host themselves, or a phone that is not sold next to a contact center and AI suite. Most compare Nextiva and RingCentral RingEX first, then Zoom Phone and Net2Phone. Teams that want their own server look at 3CX or Yeastar.
Short answer: The closest replacements for Dialpad in our business phone systems ranking are Nextiva, RingCentral RingEX and Zoom Phone. Choose Nextiva if you want a per-user price with stated text and AI transcription counts on each plan. These 11 options are lifted from the Best Business Phone Systems in 2026 list. The write-ups look at one question, how each one differs from Dialpad, and admit where Dialpad is still ahead.
Vendors can pay for more visibility on this website, for example a higher place in a ranking or more room on a page. Commercial relationships can also affect which products we feature and how prominently. Every vendor link is marked the same, whatever the arrangement behind it. The first three alternatives go to challengers, vendors outside the best-known brands in a category, wherever the category has them; the established names follow in their ranked order. How it works: placement disclosure · editorial process.
Dialpad's pricing page shows Standard at $15 and Pro at $25 per user per month, and Enterprise by contact. It also says the price you see may differ from your actual price because of regional pricing and currency. A quote for your country is the number to budget on.
Under Dialpad's online terms a term renews for the same length unless you give notice of non-renewal at least 30 days before it ends. For an annual term, leaving early leaves you responsible for the remaining charges, with no refund of unused prepaid time.
The pricing page we read is for Dialpad Connect, one of several products that also include Support, Sell and Resolve, and the site navigation leads with an AI customer communications platform. A team that wants only numbers and extensions pays attention to a catalogue aimed past it.
Listed from best to weakest fit for people moving off Dialpad. The rightmost column shows where we rank each one out of 13.
| # | Alternative | Headquarters | Switch if | Our rank |
|---|---|---|---|---|
| 1 |  Nextiva | United States | you want a per-user price with stated text and AI transcription counts on each plan | #1 |
| 2 |  RingCentral RingEX | United States | you want a larger platform where queues, texting and AI receptionist are priced as add-ons | #4 |
| 3 |  Zoom Phone | United States | your company already holds Zoom accounts and wants the phone on the same login | #5 |
| 4 |  Net2Phone | United States | you will sign a long term for a lower per-user rate and want international calling in the plan | #3 |
| 5 |  Intermedia Unite | United States | you want a free desk phone or headset in the offer and a quote-based per-user price | #6 |
| 6 |  CallHippo | India | you want to start at no seat cost and pay for numbers and minutes as you go | #11 |
| 7 |  3CX | Cyprus | you would rather pay a yearly licence by call capacity and can host the system yourself | #12 |
| 8 |  Yeastar P-Series | China | you want to test a phone system you can later run on your own hardware or host | #8 |
| 9 |  Wildix | Estonia | you want to mix license types per role within one system | #7 |
| 10 |  Zultys | United States | you need one vendor across cloud, on-premises and hardware-as-a-service sites | #9 |
| 11 |  Sangoma | United States | you want voice, phones and managed networking from one provider through a partner | #10 |
Priced per user in three steps: NEXT Core at $15 on the annual view against $23 monthly, Engage at $25 and Scale at $75. Core includes 100 business texts per user and 50 AI transcriptions, so the counts, not the unlimited wording, mark each step. Its AI agent costs $1.50 per conversation.
Switch from Dialpad if you want a per-user price with stated text and AI transcription counts on each plan.
Core is $20 per user a month paid annually and $30 paid monthly, Advanced $25 or $35, Ultra $35 or $45. Toll-free minutes and monthly texts rise by tier. AI Receptionist starts at $39 and Business SMS Booster costs $25 as separate add-ons, so the final bill depends on the extras.
Switch from Dialpad if you want a larger platform where queues, texting and AI receptionist are priced as add-ons.
RingCentral RingEX: complete review · Visit the product page →
Sold as part of the Zoom account, with a Sign Up Free button on the product page and plans described as starting at a per-user monthly price.
Switch from Dialpad if your company already holds Zoom accounts and wants the phone on the same login.
Unite lists Essentials near $28.99 per user a month on the monthly view, with Professional adding unlimited international calling for 40+ countries, AI call transcription and summaries. Lower annual rates are tied to a 36-month term agreement, and the page quotes tiers by user count from 1-9 up to 100+.
Switch from Dialpad if you will sign a long term for a lower per-user rate and want international calling in the plan.
Unite Pro is $27.99 and Enterprise $32.99 per user a month, both shown with a Get quote button. Each lists 34 countries of included international calling and a free device offer. Texting is capped at 500 or 1,000 per user, and toll-free numbers carry an additional charge.
Switch from Dialpad if you want a free desk phone or headset in the offer and a quote-based per-user price.
Intermedia Unite: complete review · Visit the product page →
A Basic plan costs $0 per user, billed annually, and you pay only for numbers. Starter is $18 per user a month with a two-user minimum and 1,000 US and Canada minutes, Professional is $30 with unlimited US and Canada minutes. Every paid plan has a 10-day free trial.
Switch from Dialpad if you want to start at no seat cost and pay for numbers and minutes as you go.
One flat annual licence for the whole system, not a monthly seat fee: 8 simultaneous calls on Basic is $300 a year, Pro $395, AI $575. Hosting by 3CX costs extra, from $295 a year at 8 calls, or you run it on your own server. Prices exclude tax.
Switch from Dialpad if you would rather pay a yearly licence by call capacity and can host the system yourself.
P-Series is offered as Cloud, Software and Appliance editions, with hosted and self-hosted choices. Yeastar's trial page gives 30 days with 10 extensions and 10 concurrent calls, no credit card needed. No seat price is printed there.
Switch from Dialpad if you want to test a phone system you can later run on your own hardware or host.
Yeastar P-Series: complete review · Visit the product page →
Four license types, PBX-Basic, UC-Essential, UC-Business and UC-Premium, that can be mixed within one system. Wildix says you choose a monthly, yearly or five-year billing period. No amounts appear on the plans page we read. UC-Business adds web meetings and an AI features suite.
Switch from Dialpad if you want to mix license types per role within one system.
Zultys offers cloud services, on-premise and virtual systems and a hardware-as-a-service option, all with the same user experience according to its homepage. The cloud page describes redundant data centers and a system that keeps running if your power or internet fails. No seat price is published.
Switch from Dialpad if you need one vendor across cloud, on-premises and hardware-as-a-service sites.
Sangoma presents cloud, hybrid and on-premises platforms with phones and hardware, managed network services, TeamHub collaboration and a partner network. The homepage shows no seat price and invites you to book a call. It is closer to a bundle of voice and network services than a single app.
Switch from Dialpad if you want voice, phones and managed networking from one provider through a partner.
Stay with Dialpad if the published Standard or Pro price fits your seat count, you use the call transcripts and AI recaps that its pages list as included in Dialpad Connect, and your calling is mostly US and Canada. It also suits you if you can give 30 days' notice before a renewal date and do not need an on-premises system.
Dialpad's terms say it will use reasonable efforts to facilitate number transfers, provided you follow the procedures for porting between providers, and that porting depends on third parties it does not control. Open the port with the new vendor first and cancel Dialpad only after the numbers have moved.
The terms say Dialpad retains your data while the account is active and deletes it within 180 days of termination. Dialpad's help center blocked our automated readers, so we could not check the export steps for recordings, transcripts and call history. Ask support to confirm each format in writing.
Monthly subscribers can cancel at any time under the terms, subject to the restrictions and fees stated there. On an annual term, charges for the remaining months are owed. Put the non-renewal notice in your calendar 30 days before the term ends, not after.
Probably, but it depends on the receiving carrier and is not guaranteed by Dialpad. Its terms say Dialpad will use reasonable efforts to facilitate port requests and are not liable for third-party delay. Start the port with the new vendor before you cancel.
Thirty days before the end of the current term, unless your order says otherwise. The online terms say the term renews automatically for successive terms of the same length, and that you must notify customer service of non-renewal in that window.
Dialpad says it will delete your data within 180 days of account termination. By default it keeps data for as long as the account is active, and you can set a retention policy that deletes data routinely. Export what you need before closing.
You can ask, but the terms make you responsible for all charges for the rest of the annual term, including any disconnection fee, with no refund of unused prepaid time. Monthly subscribers may cancel at any time, subject to the terms.
Dialpad lists Standard at $15 and Pro at $25 per user per month, with regional pricing possible. Nextiva Core is $15 on the annual view, RingCentral Core is $20 paid annually, and CallHippo Starter is $18 with a two-user minimum.
Yes, 3CX and Yeastar both describe self-hosted options. 3CX sells a flat annual licence by simultaneous calls, from $300 a year at 8 calls on Basic. Yeastar gives a 30-day trial with 10 extensions and sells through partners.
Prices, limits and descriptions for Dialpad and each alternative were confirmed on vendor-owned pages on November 4, 2026. A later change on the vendor side will not show here.
Sebastiaan Smits, Founder, wrote, edited and fact-checked this page.
Founder of The Interregnum and of 2 Steps Ahead, an AI search visibility agency. Editorially responsible for every page here; research and drafting are AI-assisted. Last reviewed November 4, 2026.
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