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Vertical · 13 vendors ranked

Best Donor Management Software in 2026

The short answer

  1. #1 Bloomerang: Donor CRM and fundraising platform built around retention. Best for: Small and mid-sized nonprofits focused on retention.
  2. #2 Neon CRM: Nonprofit CRM with unlimited contacts and users. Best for: Small and mid-sized nonprofits wanting one database.
  3. #3 Givebutter: Free fundraising platform with a built-in CRM. Best for: Teams that fundraise mostly online.

Vendors can pay for more visibility on this website, for example a higher place in a ranking or more room on a page. Commercial relationships can also affect which products we feature and how prominently. Every vendor link is marked the same, whatever the arrangement behind it. The largest vendors in donor management software cannot hold places 1 to 3. Places 1 to 3 go to challengers, vendors outside the best-known brands in a category, wherever the category has them; the established names follow from place 4 in their ranked order. How it works: placement disclosure · editorial process.

Compared at a glance

#ToolBest forPricing modelHeadquarters
1Bloomerang Small and mid-sized nonprofits focused on retentionPer month, annual billingUnited States
2Neon CRM Small and mid-sized nonprofits wanting one databasePer month, module basedUnited States
3Givebutter Teams that fundraise mostly onlineFree plus tiered by contactsUnited States
4Raiser's Edge NXT Large development teams with major giftsQuote onlyUnited States
5Salesforce Nonprofit Cloud Large or complex organizations with admin capacityPer user / monthUnited States
6DonorPerfect Established mid-sized nonprofitsQuote onlyUnited States
7Beacon UK charities needing Gift Aid and certified hostingTiered by contacts and usersUnited Kingdom
8Donorfy Small and mid-sized UK charitiesPer constituent countUnited Kingdom
9Little Green Light Small US nonprofits with limited budgetsPer constituent countUnited States
10DonorSnap Small nonprofits wanting bundled event toolsPer contact rangeUnited States
11Bonterra Mid-sized and larger nonprofits wanting a suiteQuote onlyUnited States
12Donorbox Nonprofits that fundraise mainly through formsFree plus percentage feesUnited States
13Zeffy Very small nonprofits and volunteer-run groupsFree (donor tips)Canada

The 13 tools, reviewed

#1 Bloomerang

Donor CRM and fundraising platform built around retention · United States · bloomerang.com

Retention CRM Fundraising

Bloomerang splits its offer into a CRM, a fundraising product and a volunteer product, and that structure suits a team that wants to buy in stages. The CRM page describes donor management, task management, major gifts, grant tracking and membership tracking, with predictive giving insights aimed at spotting who is likely to lapse.

  • Pricing: Per month, annual billing. CRM starts at $125 per month and Fundraising at $40 per month, both billed annually; the giving platform is quoted individually. Free plan: none.
  • Best for: Small and mid-sized nonprofits focused on retention
  • Strengths: Donor management; Predictive giving insights; Donation forms.

Where it falls short

The fundraising product is marked on the pricing page as something that must be bought as part of a bundle with the CRM, so the $40 starting figure is not a standalone price.

Wrong for

Not for a group that wants a free tool or a flat per-user price.

Visit Bloomerang →

#2 Neon CRM

Nonprofit CRM with unlimited contacts and users · United States · neonone.com

CRM Modules Unlimited users

Neon One describes Neon CRM as one database for donors, fundraising and reporting for small and midsize nonprofits. Its pricing page states that every plan includes unlimited contacts and users, which removes the usual argument about who gets a login.

  • Pricing: Per month, module based. Starts at $99 per month; modules for events, memberships and volunteers are added on top. Free plan: none.
  • Best for: Small and mid-sized nonprofits wanting one database
  • Strengths: Donor database; Custom fields and objects; Dynamic segments.

Where it falls short

The entry price covers the CRM only; events, volunteer management and memberships are described as modules you add when needed, so the bill grows with scope.

Wrong for

Not for a charity that wants a free CRM or only needs a database of a few hundred donors.

Visit Neon CRM →

#3 Givebutter

Free fundraising platform with a built-in CRM · United States · givebutter.com

Free CRM Online giving Tips model

Givebutter presents donor management as a CRM inside a fundraising platform, and the free tier is generous: the pricing page states that unlimited contacts and every feature of the free CRM cost nothing. Plus, tested free for 30 days, adds automated workflows, task management, reporting, texting, fundraising blocks in emails, discounted direct mail, QuickBooks Online and priority phone support.

  • Pricing: Free plus tiered by contacts. Free CRM with unlimited contacts. Free plan: free plan.
  • Best for: Teams that fundraise mostly online
  • Strengths: CRM; Donation forms; Fundraising pages.

Where it falls short

The free model depends on tips: with tips disabled a flat 3% platform fee applies, plus standard card processing. Plus pricing is contact-based and rises as the list grows.

Wrong for

Not for a development office that runs mostly offline giving with a large major gifts pipeline.

Visit Givebutter →

#4 Raiser's Edge NXT

Blackbaud's fundraising CRM with prospect tools · United States · blackbaud.com

Enterprise Major gifts AI

Blackbaud calls Raiser's Edge NXT an intelligent fundraising CRM. The product page lists a single view of each supporter, dashboards on annual giving, sustainers and major gifts, and reports by campaign, fund and channel. Prospect Insights ranks likely major gift candidates, and relationships are tracked through identification, qualification, cultivation, solicitation and stewardship.

  • Pricing: Quote only. Quote only; the product page offers a demo request and an 'Ask About Pricing' button. Free plan: none.
  • Best for: Large development teams with major gifts
  • Strengths: Donor records; Prospect Insights; Pipeline stages.

Where it falls short

Pricing is not published, and the product page directs buyers to a demo. The depth that suits a large team is more than a small one will use, and the wider Blackbaud portfolio is sold as separate products.

Wrong for

Not for a volunteer-run charity or a team with one fundraiser.

Visit Raiser's Edge NXT →

#5 Salesforce Nonprofit Cloud

Configurable nonprofit CRM platform from Salesforce · United States · salesforce.com

Platform Per user Configurable

Salesforce positions Nonprofit Cloud as fundraising, programs, volunteer management and outcomes in one place. The pricing page lists Core at $70, Advanced at $125 and Max at $285 per user per month billed annually, with the nonprofit data model, nonprofit toolkit and accounting subledger in the base edition and a grantmaking suite in the Max editions.

  • Pricing: Per user / month. Per user per month, billed annually: Core $70, Advanced $125, Max $285 (US dollars), annual contract required. Free plan: none.
  • Best for: Large or complex organizations with admin capacity
  • Strengths: Nonprofit data model; Nonprofit toolkit; Accounting subledger.

Where it falls short

Editions require an annual contract, usage restrictions apply, and the listed cards are for nonprofit pricing only. Per-user billing means a large volunteer or board population gets expensive.

Wrong for

Not for an organization without a Salesforce administrator or partner budget.

Visit Salesforce Nonprofit Cloud →

#6 DonorPerfect

Fundraising software and donor database in three tiers · United States · donorperfect.com

Donor database Three plans Quote only

DonorPerfect, made by SofterWare, sells three plans called Core, Plus and Pro. Core is described as the basics of donor management, outreach and stewardship; the plan table lists integrated donation, volunteer, membership and event forms, donor portals, integrated payment processing, digital wallet donations and a Constant Contact integration.

  • Pricing: Quote only. Quote only; the pricing page offers a custom, no-obligation quote across the Core, Plus and Pro plans. Free plan: none.
  • Best for: Established mid-sized nonprofits
  • Strengths: Donor management; Donor portals; Integrated payment processing.

Where it falls short

No price is published, so comparison needs a sales call. The features sit in tiers, and the plan table shows several items missing from Core, which makes the entry plan thinner than the headline suggests.

Wrong for

Not for a buyer who wants a public price before a conversation.

Visit DonorPerfect →

#7 Beacon

UK charity CRM with Gift Aid and UK hosting · United Kingdom · beaconcrm.org

UK charity Gift Aid ISO 27001

Beacon is built for charities and says so in the details. Its fundraising pages describe one-click Gift Aid submissions to HMRC with automatic eligibility checking, and imports from JustGiving and CSV files. The trust page states ISO 27001:2022 certification, Cyber Essentials Plus, and hosting that is based entirely in the UK on AWS and Google infrastructure.

  • Pricing: Tiered by contacts and users. Starter from £37 per month, Standard from £127, Premium from £325, Ultimate by quote; 0% platform fees on payments. Free plan: free trial.
  • Best for: UK charities needing Gift Aid and certified hosting
  • Strengths: Fundraising CRM; Gift Aid submission; Events and ticketing.

Where it falls short

Plans cap contacts and users, so a charity with a large file but few staff can land on a higher tier than it expects.

Wrong for

Not for a US nonprofit that needs US tax-receipt conventions or for a team that needs unlimited users on a small budget.

Visit Beacon →

#8 Donorfy

Charity CRM priced by constituent count · United Kingdom · donorfy.com

Charity CRM Gift Aid ISO 27001

Donorfy describes itself as a charity CRM priced for charity budgets, and the pricing page explains the meter: you pay for the number of constituents, not per user or per module, and archived records count toward the peak in a month. Donorfy Essentials is presented as a free CRM for small charities.

  • Pricing: Per constituent count. Pricing scales with the constituent count rather than users or modules. Free plan: free plan.
  • Best for: Small and mid-sized UK charities
  • Strengths: Contact management; Income processing and Gift Aid; Campaigns and events.

Where it falls short

The Starter, Professional and Enterprise price shown on the page depends on sliders and, in places, a conversation. All constituents count toward billing, including archived ones, so cleaning the file matters.

Wrong for

Not for a US nonprofit, since Gift Aid and Azure Dublin hosting are the main strengths here.

Visit Donorfy →

#9 Little Green Light

Single-plan donor database with unlimited users · United States · littlegreenlight.com

Single plan Unlimited users Small nonprofits

Little Green Light sells one product with every feature in every account, and the pricing page gives the whole schedule: $45 per month for up to 2,500 constituents, rising in steps to $135 for 50,000, with an account ceiling of 200,000 records. Users are unlimited and the first 30 days are free.

  • Pricing: Per constituent count. One plan priced by constituent count: $45 per month up to 2,500, $135 up to 50,000, plus $15 per additional 10,000. Free plan: free trial.
  • Best for: Small US nonprofits with limited budgets
  • Strengths: Constituent coding; Major gifts; Acknowledgments and receipts.

Where it falls short

Online donation processing is a separate pay-as-you-go arrangement, starting at 2.2% plus $0.30 through the processor.

Wrong for

Not for European or UK charities, which the vendor excludes, or for a team that wants a vendor-built event module in the same account.

Visit Little Green Light →

#10 DonorSnap

Affordable nonprofit CRM from a Wisconsin team · United States · donorsnap.com

Unlimited users Wisconsin Event tools

DonorSnap says it has been family owned since 2007, is based in Wisconsin and has never been acquired, which is unusual in a field of roll-ups. Every plan includes unlimited users, donor management, online donation forms with Stripe integration, QuickBooks and Constant Contact integrations, membership management, volunteer tracking, event registration, pledge tracking, mail merge, acknowledgment letters, Excel import and data export.

  • Pricing: Per contact range. Priced by contact range across tiered plans, with a 10% discount for annual billing and the first 30 days free. Free plan: free trial.
  • Best for: Small nonprofits wanting bundled event tools
  • Strengths: Donor management; Online donation forms; Membership management.

Where it falls short

Contact ranges drive the price, and the exact figures appear only inside a plan selector, not as a fixed list. Pro tools such as the mass email studio, analytics and the automated task manager cost more than the base plan.

Wrong for

Not for a UK charity needing Gift Aid or for a team that wants a published security audit.

Visit DonorSnap →

#11 Bonterra

Nonprofit software suite with EveryAction and others · United States · bonterratech.com

Suite EveryAction Quote only

Bonterra's site presents a family of products under one brand: EveryAction for CRM and outreach, Network for Good for small nonprofits, DonorDrive for peer-to-peer fundraising, Mobilize for volunteers, and GiveGab for giving days. Its donor management solution page groups fundraising, peer-to-peer, events and auctions, and the company introduced Bonterra Que as AI-powered fundraising intelligence.

  • Pricing: Quote only. The product pages direct buyers to a demo request; no fundraising price was shown. Free plan: none.
  • Best for: Mid-sized and larger nonprofits wanting a suite
  • Strengths: EveryAction CRM; Network for Good; DonorDrive.

Where it falls short

The catalog is broad, and which product fits which team is not obvious from the site; a buyer must work through a demo to find out. No price is published for the fundraising products we opened.

Wrong for

Not for a small team that wants to sign up and start in an afternoon.

Visit Bonterra →

#12 Donorbox

Donation platform with a donor CRM and a free plan · United States · donorbox.org

Donation forms Free plan SOC 2

Donorbox started as a donation form and added donor management and a CRM product around it. Its donor management page promises segmentation, prompts for key moments before a relationship goes cold, and automated communications, with thank-you emails and receipts that can be customized.

  • Pricing: Free plus percentage fees. Standard plan is free with fees of 2.95% to 3.95%. Free plan: free plan.
  • Best for: Nonprofits that fundraise mainly through forms
  • Strengths: Donation forms; Recurring donations; Peer-to-peer.

Where it falls short

Fees are the real cost: Standard carries 2.95% to 3.95% and even Pro stays at 1.75% to 2%.

Wrong for

Not for a development office living on checks, pledges and major gifts.

Visit Donorbox →

#13 Zeffy

Free fundraising software and CRM funded by donor tips · Canada · zeffy.com

Free Tip funded Small nonprofits

Zeffy's pricing page says the price is $0 and that Zeffy covers card and transaction fees, funded by optional contributions from donors at the payment confirmation step.

  • Pricing: Free (donor tips). Free: Zeffy states every feature costs $0 and relies on optional contributions donors add at checkout. Free plan: free plan.
  • Best for: Very small nonprofits and volunteer-run groups
  • Strengths: Donor CRM; Donations; Ticketing.

Where it falls short

Revenue depends on donors accepting the optional contribution, which changes the checkout experience. The CRM is built around timelines, lists, reminders and email, which is lighter than a database with pipeline tools.

Wrong for

Not for a team that cannot accept a tip prompt in its checkout or needs a major gifts pipeline.

Visit Zeffy →

What this category is

Donor management software is a database for the people who give to a charity or nonprofit. It stores contacts, gifts, pledges, recurring donations, campaigns, appeals and interaction history, produces acknowledgment letters and tax receipts, segments the file for mailings, and reports on retention, average gift and campaign results.

How we ranked these

Five tests, applied to every product. The order is not the tests alone: places 1 to 3 go to challengers, vendors outside the best-known brands in a category, wherever the category has them, and the established names follow from place 4 in their ranked order.

  • Setup: Loading the donor file and sending the first receipt.
  • The real price: Records, modules and payment fees.
  • Getting your data out: Gift history, households and receipts.
  • Independence from the vendor: Ownership, hosting and terms.
  • Who it's for: Volunteer-run charities to national fundraising teams.

What the data says about this market

The 13 products here split into three camps. Seven are donor databases first and bolt on forms, email and events: Bloomerang, Neon CRM, DonorPerfect, Little Green Light, DonorSnap, Beacon and Donorfy. Three begin as giving platforms and have grown a CRM underneath: Givebutter, Zeffy and Donorbox. Three are suites or platforms from large vendors or consolidators: Blackbaud's Raiser's Edge NXT, Salesforce Nonprofit Cloud and Bonterra. The camps matter because the first group sells you the database and charges for the rest, while the second group earns money from the payments that flow through it.

More in our report The Global Shift to ICT Services, on market data and in all industry reports.

How to choose

  1. Count records, gifts and staff before you shop. Write down three numbers: how many people are in your donor file, how many gifts you process in a year, and how many staff or volunteers need to log in.
  2. Test an import and a full export with real data. Ask each shortlisted vendor for a trial or sandbox, then load a messy sample of your own file: duplicates, households, gifts with old fund codes, a few pledges.
  3. Settle the payment and compliance questions early. Most donor systems process gifts through a partner such as Stripe, PayPal or the vendor's own payments service, and the fee schedule differs.

Questions and answers

What is the best donor management software in 2026?

Bloomerang ranks first of 13, best for small and mid-sized nonprofits focused on retention. Neon CRM is second (small and mid-sized nonprofits wanting one database) and Givebutter third (teams that fundraise mostly online). Places 1 to 3 go to challengers, vendors outside the best-known brands, wherever the category has them.

What is the difference between donor management software and a general CRM?

A general CRM tracks sales opportunities. Donor software tracks gifts, pledges, recurring donations, funds, appeals and soft credits, and it issues acknowledgment letters and tax receipts.

Is there free donor management software?

Yes, with conditions. Zeffy states that every feature is free and funds itself through optional contributions that donors add at checkout.

How much does donor management software cost?

Published starting prices in this ranking run from $29 per month for Givebutter Plus and $40 for Bloomerang Fundraising, through Little Green Light at $45, Neon CRM at $99 and Bloomerang CRM at $125, up to Salesforce Nonprofit Cloud at $70 per user per month for its Core edition and $285 for Max.

Which donor database works best for a very small charity?

For fewer than a few thousand records, Little Green Light, DonorSnap, Givebutter and Zeffy are the least heavy. Little Green Light starts at $45 per month for up to 2,500 constituents with all features and unlimited users.

Can donor management software handle Gift Aid or tax receipts?

It depends on the country. Beacon's product pages describe one-click Gift Aid submissions to HMRC, and Donorfy lists income processing and Gift Aid among its features.

Do I need to pay for payment processing separately?

Almost always, yes.

How hard is it to switch donor software?

It is a project of weeks, not days.

Can a donor system also manage volunteers, members and events?

Many can, in different ways. Neon CRM sells event, volunteer and membership modules on top of its CRM. DonorSnap includes membership management, volunteer tracking and event registration in every plan. Beacon covers memberships, ticketing, volunteering and grantmaking in one platform.

Is AI built into donor management software?

Increasingly. Blackbaud describes AI that surfaces shifts in giving and drafts donor summaries in Raiser's Edge NXT.

What should a nonprofit ask about data security?

Ask for certifications and the hosting location in writing. Beacon states ISO 27001:2022 and Cyber Essentials Plus and hosts in the UK on AWS and Google infrastructure.